Helpdesk

How can we help you today?

Please select the type of assistance you need

IT Support

Computer issues, software, network, email, accounts, and technology support

IT Support

General Service

Building services, furniture moves, small equipment moves

General Service

Maintenance

Facilities, building maintenance, repairs, and physical infrastructure

Maintenance Request

IT Support Services

Select the category that best matches your issue

Classroom Tech

Help with classroom PODs or projectors

Classroom Help

User Accounts

Help with passwords, 2FA, account claiming, or login issues.

Account Help

Student Portal

Help logging into the student portal.

Portal Help

Email / Office 365

Help with Outlook, or other M365 applications.

M365 Help

Software

Help with UTPB approved software.

Software Help

Canvas

Help with Canvas courses.

Canvas Help

Hardware

Help with desktops, laptops, or peripherals.

Hardware Help

Network

Help with wired or wireless networking.

Network Help

Hardware Procurement

Help with purchasing technology hardware.

Procurement Help

Peoplesoft

Peoplesoft HCM/FMS Help.

Peoplesoft Help

Telephones

Help with UTPB campus telephones.

Telephone Help

Website

Issues with the public website.

Website Help